Last updated: January 1, 2025
Introduction
At Palmiya, we attach great importance to the protection of your personal data. This privacy policy details how we collect, use, share, and protect your information in accordance with data protection regulations and applicable laws.
Data Controller
The data controller of your information is: Palmiya Address: Rte de Fès, Marrakech 40000 Email : contact@palmiya.com Data we collect
We collect the following information:
1–Data provided directly by the user: Information submitted via our contact forms. 2–Automatically collected data: IP address, browser type, pages visited, duration of visits. Information collected via cookies or similar technologies (see our Cookie Policy). 3–Third-party data: – Information received from business partners or social networks when you interact with our site via those services.
Purposes of Processing
We use your personal data to: – Provide and manage our services. – Improve the user experience. – Respond to your requests or questions. – Send marketing communications, subject to your consent. – Comply with our legal and regulatory obligations.
Legal Basis for Processing
The processing of your data is based on: – Your consent (e.g., subscription to a newsletter). – Performance of a contract (e.g., provision of a requested service). – Our legitimate interests (e.g., improving our services).
Data Sharing
We share your personal data only with: – Our service providers (hosting, analytics tools, etc.). – Competent authorities, where required by law.
Data Retention
We retain your data as long as necessary to achieve the purposes described above, unless a longer retention period is required by law. Your rights — DOES THE USER HAVE THE RIGHTS BELOW? In accordance with applicable regulations, you have the following rights: Right of access: Obtain a copy of your personal data. Right of rectification: Correct inaccurate or incomplete data. Right to erasure: Request deletion of your data in certain cases. Right to restriction: Temporarily restrict the processing of your data. Right to object: Object to the processing of your data for legitimate reasons. Right to portability: Receive your data in a structured, commonly used, and machine-readable format. Right to withdraw consent: At any time, for processing based on consent.
Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The updated version will be available on our site with a revision date.
Contact
To exercise your rights or for any questions regarding your personal data, please contact us:
Address: Km 12, Route de Fès, Bab Atlas, Palmeraie, Marrakech.
E-mail : contact@palmiya.caom